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Upcoming opportunities with Mental Health Voice

Source By: The Advocacy Project

We have two task groups (short-term focussed projects) coming up and are looking for people to get involved. We would really appreciate it if you could circulate the details to your networks:

  • Making Hackney Service Centre more accessible and welcoming to people experiencing mental health difficulties.

    We are holding mystery shopping training on Tuesday 19th March. People trained will then carry out mystery shopping on Hackney Service Centre customer services (on the phone, face to face and email) to collect feedback on their experiences. The feedback will be used to develop recommendations around what areas could be improved and how customer services could change their way of working to be more accessible and welcoming to people experiencing mental health difficulties. This will feed into one of Hackney Public Health’s priorities for this year. More information attached.

  • Reviewing the Wellbeing Network

    Hackney council have asked Mental Health Voice to talk to local people with lived experience of mental health difficulties about their experience of the Wellbeing Network. This could be talking to those that have accessed the network or those that haven’t to find out if there is a reason why. The group will use the feedback to put together some recommendations that will feed into the re-design of the Wellbeing Network. This is separate to the consultation being carried out around the network; our team will be collecting stories, experiences and ideas from people with lived experience as well as talking to those that haven’t accessed the service. Those involved in the task group will be planning the focus groups/ interviews and then carrying them out or people can be involved by sharing their experience (more info attached).



The VCS Safeguarding Adult Service Users Survey 2019

Source By: Hackney CVS

The Hackney CVS Helpline team are on standby to support you to complete your survey, you are welcome to contact the team on the following days;

Monday, Wednesday, Thursday and Friday afternoon 02079231962.

You are also welcome to contact for assistance. 



The City and Hackney Safeguarding Adult Board is committed to increasing awareness of safeguarding amongst service users. 


It is important that service users know their rights and where to get help if they are concerned about safeguarding for an adult at risk of harm or abuse. 


Many voluntary organisations bring service users together to discuss their needs. Hackney CVS has safeguarding champions that hold awareness sessions out of hours at a time that suits smaller organisations. This can also be provided on a Saturday or Sunday. 



We would like your help to; 


Put together a list of Service user led groups that support adults  


Reach parts of the community who need to know more about Adult safeguarding 


Offer our 90 minute Safeguarding Awareness session to your service users – Daytime, evening or weekend 


Ensure your views and concerns are addressed and heard  


Find out whether you are interested in being a safeguarding champion 



Please find a link below to an online survey. We hope to find out more about your role, support needs of your group to protect adults from harm and abuse in City and Hackney.


Find Your Voice presents The Truth about Mental Health

Source By: Find Your Voice




•What is mental health?


•Why do so many black men fi nd it diffi cult to discuss their problems?


(We will be looking at concrete solutions to identify the problem)


•What is stress?

Date: Saturday 23rd March 2019

Time: 4pm-8pm

Click here for the flyer- mentalhealth_hires_printer_version.pdf


Men and Mental Health 'Unconference': Be part of the conversation event

Source By: Shoreditch Trust

Shoreditch Trust are delivering an event exploring ‘Men and Mental Health’. They are keen to have as many men attend and contribute to the conversation.

Click here for more information- Men__Mental_Health_Unconference__1.pdf

Getting Ready For Your Audit-

Source By: Local Accountancy Project

Community Accountancy would like to say this about 'Getting ready for your audit'... click here - GETTING_READY_FOR_YOUR_AUDIT_2.docx

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